توتان پی

Smart Queuing System

Smart Queuing System

Smart Queuing System or Queue Management System is an automation system which is eliminated the physical queues and congestion and provides the virtual queues in the form of advance software. Also control, management and reports are recorded by this system.

Queuing system is the appropriate solution to arrange the queues in main organization such as Banks, Hospitals and Medical center, Insurance Offices, Tourism service offices and etc

 

Intelligent Queuing System Performance:

 

The client selects the required services from relevant keys of the ticket dispenser which is installed in entrance of the organization or the offices.

The central unit processes the clients ‘s request and then the ticket dispenser prints a ticket with some information such as queue type, estimate waiting time, number of people on the queue and the other required information for clients.

 

سیستم نوبت دهی

Otherwise the counter man with user keyboard in the form of hardware or software can be call the number of clients. In this regards the display screen of the counter shows the numbers of tickets for calling the clients or services statuses. These displays install in front of the counter desktops and they can integrate with the sound system.

Meanwhile we have the central display screen in this system that is design to display the latest called numbers, counter number, date, time and versatile advertising script.

Totan Company as a main manufacturer of the Smart Queuing System can offer to the clients three models of this system.

QS-3000

In this product we can offer the payment transaction and queue management operation together. Also, clients can receive turn tickets for different queuing through the scenarios on display of the payment terminal that can be assigned to various tasks such as receiving and paying facilities, Opening accounts, or other processes.

سیستم نوبت دهی هوشمند

QS-2000

This product consists of the thicket dispenser which is equipped with display that has Windows or Android OS. The clients can receive turn tickets for different queuing through the scenarios on the display of the ticket dispenser. They can be assigned to various tasks such as receiving and paying facilities, Opening accounts, or other processes.

سیستم نوبت دهی هوشمند

QS-1000

This model is an intelligent queuing system with classic ticket dispenser. The clients can choose the services from the ticket dispenser with pushing the relative key on the device and then can receive the printed turn ticket for different queues.

Customers’ Club service

Totan acceptors are automatically signed up as a Totan’s club member and can enjoy a variety of different unique services

پرداخت

Totan believes in providing the best support services to the customers. Totan acceptors can apply and follow up their requests using Totan’s .Call Center

Channels to Totan’s call center

In this application, there is an acceptor service section that is active for Tutan acceptors. In this section, in addition to receiving reports and customer club services, acceptors can also submit and follow up on their support requests.

خدمات پذیرندگی

Totan Customer Help Center experts answer all the problems and questions of Totan acceptors. Totan recipients can contact the center to raise their issues and to get informed about the process

By using the call center section on this site, Totan acceptors have access to the Totan Call Center system and can both raise their support needs, receive the required reports, and benefit from customer club services

Totan’s Call center

A bridge between acceptors and Totan

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