توتان پی

In this product we can offer the payment transaction and queue management operation together. Also, clients can receive turn tickets for different queuing through the scenarios on display of the payment terminal that can be assigned to various tasks such as receiving and paying facilities, Opening accounts, or other processes.

 

QS-300 have all the features of a Payment Terminal (EFT-POS) and also all abilities of Android OS device. It means you can integrate all android applications, payment and queue features together and use them on a one device.

This model with its appropriate appearance and its many functions, can be used for many different business programs and can provide all of the e-payment and e-commerce requirements of its users, from large scale retailers to small businesses.

سیستم نوبت دهی

QS-3000 Models

سیستم نوبت‌دهی هوشمند

Industrial Android Payment Terminal

In Industrial Model type, one of the most optimal Android Payment Terminal has been used that shock resistance ability makes this device an excellent and unmatched product for outdoor usage or hard environments

Basic Specification

O.S: Android OS (Based on Android 5.1), Supports multi-language

CPU: Quad-Core 1.2GHz

Display: ۵.۰-inch TFT-LCD HD (720×۱۲۸۰), Color Screen

Panel: Ultra-sensitive capacitive touch panel, works with gloves and wet fingers

RAM: ۲GB

ROM: ۱۶GB

Dimensions: ۱۸۴mm x 81mm x32mm (max 51mm)

Weight: ۵۵۰gr (Battery included)

Input: Handwriting and soft keyboard

Thermal Printer: ۲” thermal printer, 30mm paper roll

Radio Communication

Wi-Fi: ۸۰۲.۱۱ b/g/n wireless communication

Bluetooth: Bluetooth 4.1

Radio Communication: ۴G (TDD-LTE: B40, FDD-FTE: B1/B2/B3/B4/B5/B7/B8/B20)

3G: (WCDMA:  B1/B2/B5/B8)

Payment

MagcardSupports ISO7811/7812/7813 and supports 1/2/3 track, Bi-direction

IC Card:  Support ISO7816 standard

Contactless Card: Supports 15693; Supports 14443A/14443B; Supports Mifare, SONY Felica

Power

Main Battery: Rechargeable 3.8V, 5000mAh, lithium polymer battery pack (Typical Operation time >8 hours)

Standard: Power adapter

User Environment

Operating Temperature:  -۱۰~۵۰ C (14~122F)

Humidity:  ۵% ~ ۹۵% (non-condensing)

 
سیستم نوبت‌دهی هوشمند

Android Payment Terminal

This model with its appropriate appearance and its many functions, can be used for many different business programs and can provide all of the e-payment and e-commerce requirements of its users, from large scale retailers to small businesses.

Basic Specification

O.S.: Android 6.0 / 8.1, Supports multi-language

CPU: Quad-Core 1.1GHz

Display: ۵.۰-inch TFT-LCD HD (720×۱۲۸۰)

Panel: Ultra-sensitive capacitive touch panel, works with gloves and wet fingers

RAM: ۲GB

ROM: ۱۶GB

Dimensions: ۲۳۳mm x 81mm x35mm (max 64mm)

Weight: ۵۳۰gr (Battery included)

Input: Support handwriting and soft keyboard

Thermal Printer: Thermal printer, 30mm paper roll

Radio Communication

Wi-Fi: IEEE 802.11 b/g/n

Bluetooth: Bluetooth 4.1 BLE

Radio Communication: ۴G (TDD-LTE, FDD-FTE)

3G: (WCDMA:  B1/B2/B5/B8)

Payment

Mag card: Supports ISO7811/7812/7813 and supports 1/2/3 track, Bi-direction

IC Card:  Support ISO7816 standard

Contactless Card: Supports 15693; Supports 14443A/14443B; Supports Mifare Card, SONY Felica, NFC 13.56MHz

Power

Main Battery: Rechargeable 3.7V, 5600mAh, lithium polymer battery pack (Typical Operation time >8 hours)

Standard:  Power adapter

User Environment

Operating Temperature:  -۱۰~۵۰ C (14~122F)

Humidity:  ۵% ~ ۹۵% (non-condensing)

سیستم نوبت دهی هوشمند

Tablet Android Payment Terminal

In tablet type, 10.1-inch screen of this device, makes it compatible with your multimedia needs

Basic Specification

O.S: Android 5.1

CPU: High-Performance Quad-Core 1.8GHz

Display:  ۱۰.۱-inch color touch screen display with 1280×۸۰۰ resolution

Panel: Ultra-sensitive capacitive touch panel, works with gloves and wet fingers

RAM: ۲GB

Flash: ۸GB

Dimensions: ۳۳۸mm x 197.5mm x68.5mm (max 64mm)

Weight:  ۲Kg

Input: Support handwriting and soft keyboard

Thermal Printer:  High speed Thermal printer, 57.5mm paper roll

Radio Communication

Wi-Fi: Supported

Bluetooth: Supported

LAN: Supported

Communication: ۴G / 3G for option

Card Reader

Magnetic Card Reader: x1, track 1/2/3, Bi-direction

Contact Card Reader: x1, ISO7816 / EMV Standards

Contactless Card: x1, 13.56MHz, ISO1443 A&B / Mifare Standards

Power

Main Battery: Optional lithium battery, 7.4V, 2200mAH

Standard: Power adapter, Input requirement: 100 – ۲۴۰VAC

Authentication


The QS-3000 system has equipped with special camera for customer authentication.

Also we can add the barcode reader, 2D barcode reader, QR code scanner or finger printer for more facility of authentication.

By this capability you can identify the customers and support them as VIP or special customers

Display Screen of The Counter

These screens are installed in order to display the service status of each counter and the number called at the site. In different types of 7Segment or dot matrix, they can be installed in the form of desktop, ceiling, wall and etc.

نمایشگر نوبت

Dot Matrix

 

In two sizes of 32×۱۶ and 40×۱۶ (bright points of each row x bright points of each column)

In two monochrome (red or green) and tricolors with very bright light

Ability to display English and other language and versatile advertising scripts with beautiful fonts

Ability to choose the frame color appropriate to the decoration

High strength and easy to install steel fittings

Enough space to insert the counter number on top of the display screen

Ability to reverse script by rotating the display screen

Beautiful and stable frame with the ability to rotate at various angles

Ability to design customized frames

SEGMENT

 

In two monochrome (red or green) and tricolors with very bright light

Ability to display English Numbers and “OFF” for closed counters.

Ability to choose the frame color appropriate to the decoration

High strength and easy to install steel fittings

Enough space to insert the counter number on top of the display screen

Beautiful and stable frame with the ability to rotate at various angles

Ability to design customized frames

نمایشگر باجه

User Keyboard

Counter man uses this keyboard for call the number of clients.

We can offer the user keyboard as a software on the existing user’s PC.

Software

It includes all hardware features of the keyboard and is installed as a software panel on the user’s system of each counter.

ماشین حساب
سخت افزار نوبت دهی

Hardware

In types of 5 keys or 17 keys with polycarbonate covers.

LCD or 7 Segment display to display required information

The ability to call customers – recall and referral to other counters

Central Display Screen

This display screen is designed to display the latest called numbers, date, time, and versatile advertising scripts in the customers’ waiting room, and are in two forms of hardware in various designs and models appropriate to the environment’s decoration and graphic screen design (in accordance with the customer request) and can be displayed on LCD and LED TVs of customers.

LCD TV

Ability to display customer number and counter number

Ability to display versatile advertising scripts in English and other language with beautiful fonts

Ability to display the date, time, and days of the week in accordance with the specific graphic design of the customer

Ability to display advertising videos

صفحه نمایشگر
نمایشگر نوبت

Dot Matrix

In one to five rows, each row is in sizes of 16 x 64

In types of monochrome and tricolors with very bright light

Ability to display customer number and counter number

Ability to display versatile advertising scripts in English and other language with beautiful fonts

Ability to display the date, time and days of the week

Ability to insert customer logo with different colors on the screen

Plexiglas or steel frame

Management Software

General Features:

 

Ability to install the software on different operating systems

High memory capacity for software operation is not necessary

installation of other software is not needed to install software

Ability to work simultaneously with various software

Automatic data retrieval in case of power outage

Arbitrary background music play at any time

Ability to call customer numbers in languages

Ability to connect to comprehensive reporting software (centralized monitoring)

سیستم نوبت دهی
نوبت دهی

Software Features on The Performance of The Counters Management Software

 

Display the performance status of the counters graphically

Define the priority of calling customers from different queues for each counter to 6 levels

Ability to define the number of calls of each priority for each counter

Define a password for each counter

Ability to full report on the counter performance

Total performance time of the counter per day

Total resting time of the counter per day

The average service time of each counter to customers per day

Number of customers per counter per day

Software Features on The Performance of The Central Display Management Software

 

Ability to display versatile advertising scripts in English or other languages on screens

Display advertising teasers on the LCD and to not interfere with the display of the supervisor’s monitor

Ability to display versatile advertising scripts with the possibility of speed adjustment Software features on the different queues

Ability to define multi-level queues with a separate level

Ability to report on the status of different queues, such as the average customer waiting time on a daily basis

Ability to define the start and the end number of each queue per day

Ability to define the start and the end hours of queuing of each queue

Ability to enable and disable of each queue at any time

نوبت دهی هوشمند

Centralized Reporting Software

Reporting of mean processing time, the mean time of daily rest time of reach counter, the mean of customer waiting time and number of customers per day in the province, city, branch and counter.

The comparison of mean time of processing and rest time at the city and province.

Reporting information of issued tickets by date and branches.

Observing the current state of the branches including connection and non-connection to the network and the status of the activity of the counter.

Ability to record the reason of the closures of the branches and view the records

observing the customer’s circulation from one counter to another during transferring.

Posting the advertisement on the ticket, the subtitle of the LCD, the counter’s panel and the central panel, separated by branch and the ability to define calendar for applying automatic advertise

Define users with provincial access and limit them via the system only in provinces and authorized branches.

Communication Protocol

(Separated Network RS485)

This type is this system implementation that uses a dedicated cable network. This network can be implemented in Star, Bus or hybrid topologies, as needed. One of the most important benefits of this layout is the high reliability and the in effectivity or impact of the queuing system on the local or wireless network

شبکه ارتباطات
وای فای

(Wireless Connection WiFi) 

Since the payment terminal has equipped with WiFi component then it is simple to use wireless communication for connection between this to the whole system. Therefore, the payment terminal as control unit is connected to the other equipment of queuing system via a (WiFi) network and performs control and queue management functions.

Otherwise we can have to use the access point device when we want to use the PC for run the Management software and Centralized Reporting Software.

Usually, installation and setting up this system is much easier and in long distances, it is much more effective. It is notable that the network id under the standard of WiFi and TCP/IP Protocol and will not have any negative impact on the wireless devices in that place.

Customers’ Club service

Totan acceptors are automatically signed up as a Totan’s club member and can enjoy a variety of different unique services

پرداخت

Totan believes in providing the best support services to the customers. Totan acceptors can apply and follow up their requests using Totan’s Call Center

Channels to Totan’s call center

In this application, there is an acceptor service section that is active for Tutan acceptors. In this section, in addition to receiving reports and customer club services, acceptors can also submit and follow up on their support requests.

خدمات پذیرندگی

Totan Customer Help Center experts answer all the problems and questions of Totan acceptors. Totan recipients can contact the center to raise their issues and to get informed about the process

By using the call center section on this site, Totan acceptors have access to the Totan Call Center system and can both raise their support needs, receive the required reports, and benefit from customer club services

Totan’s Call center

A bridge between acceptors and Totan

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